Returns & Exchanges
At JABBAWOCKEEZ, we want you to be fully satisfied with your purchase. If you are not happy with your gear, you can return or exchange eligible items within 30 days of the delivery date.
Check Eligibility
Ensure your items are unworn, unwashed, and still have the original tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Pack and Ship
Securely pack your items and attach the prepaid shipping label provided through the portal to the outside of your package.
Receive Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing